If you have any reason to complain in connection with the insurance brokerage, you can contact this out-of-court complaint and arbitration board:

Insurance Ombudsman e. V.,
P.O. Box 080632, 10006 Berlin,
Telephone: 0800 3696000, Fax: 0800 3699000
Email: beschwerde@versicherungsombudsmann.de
Homepage: www.versicherungsombudsmann.de

OS platform

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be found under www.ec.europa.eu/consumers/odr is callable. You can find our email address in our legal notice. We are neither obliged nor willing to participate in the dispute settlement process.

Disclaimer of liability
1. Content of the online offer
The author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are fundamentally excluded, unless the author can be shown to have acted willfully or grossly negligent Is at fault.
All offers are non-binding. The author expressly reserves the right to change, add to, or delete parts of the pages or the entire offer or to cease publication temporarily or permanently without prior notice.

2. References and links
In the case of direct or indirect references to third-party websites (hyperlinks) that are outside the author's area of responsibility, a liability obligation would only come into force in the event that the author was aware of the content and it would be technically possible and reasonable for him to use the To prevent use in the event of illegal content.
The author hereby expressly declares that at the time the link was set, no illegal content was recognizable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked / connected pages. He therefore hereby expressly distances himself from all content on all linked / connected pages that have been changed after the link was set. This statement applies to all links and references set within the author's own website as well as to third-party entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases to the content of which external write access is possible. For illegal, incorrect or incomplete content and in particular for damage resulting from the use or non-use of information presented in this way, the provider of the page to which reference was made is solely liable, not the person who merely refers to the respective publication via links.

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4. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the internet publication which you were referred from. If parts or individual formulations of this text do not, no longer or not completely correspond to the current legal situation, the remaining parts of the document remain unaffected in their content and validity.